Sample Portfolio Tasks

Sample Tasks for Your Portfolio (by CLB benchmarks for LSRW)

Based on the CLB2012 document and PBLA2014

4 COMPETENCY AREAS of each skill

  1. L I. Interacting with Others, II. Comprehending Instructions, III. Getting Things Done, IV. Comprehending Information …
  2. S I. Interacting with Others, II. Giving Instructions, III. Getting Things Done, IV. Sharing Information …
  3. R I. Interacting with Others, II. Comprehending Instructions, III. Getting Things Done, IV. Comprehending Information …
  4. W I. Interacting with Others, II. Reproducing Information, III. Getting Things Done, IV. Sharing Information …

Level 1

Listen and respond to a greeting from a neighbour, co-worker or classmate. (Hello. How are you?)

Listen to someone’s introduction and ask for it to be repeated, if necessary.

Listen to letters and follow instructions for spelling a word.
Follow mostly imperative instructions from a teacher, co-worker or classmate. (Open your book. Please come in. Sit down. Close the door. Open the window. Turn right. Raise your hand.)
Follow a simple instruction about which bus to take (accompanied by gestures indicating where to go).
Listen and respond to common expressions used in a store (such as a salesclerk’s offer to provide assistance: May I help you?).
Listen and respond to expressions used to attract attention and request assistance. (Excuse me. Hello. Can you help me? Pardon me.)
Listen and get a few obvious details from someone being introduced (such as where they are from.)
Listen to a medical receptionist’s confirmation of personal information (such as name, address and phone number).
Listen to a request for the time and a response that gives the time.

S
Introduce self to a new neighbour, classmate, or teacher. (My name is Ahmed.) 
Greet the clerk at a local supermarket. (Hello, how are you?) 
Respond to greetings, introductions and leavetaking with the appropriate expression. (Hello. Nice to meet you. Good bye.)
Give a short instruction to a friend, co-worker, or classmate. (Pass the salt. Close the door. Please come in. Wait! Stop! Please repeat.)
Attract a server’s attention and make a request. (Excuse me. Coffee, please.) 
Ask for the time. 
Describe amounts of money. (I have 2 quarters. Here is 1 dime. I have 60 cents.) 
Ask for assistance (Help me, please.)
Answer 2 or 3 questions from a co-worker, classmate or neighbour about self and family. 
Answer 2 or 3 personal information questions (such as name, address, and phone number) from a librarian or store clerk.

R
Read a greeting card or message for a special occasion or offering wishes for someone to get well soon. 
Read an invitation to find out the date of a party. 
Read a 1-line thank-you note for a lunch date or dinner party from a friend, co-worker or classmate.
Read and follow a 1-line instruction in a simple common phrase for an everyday activity. (Take one pill. Pay server.) 
Read and follow very simple instructions on a worksheet or form. (Please circle. Please underline. Write here. Please print. Fill the blanks.)
Identify where to write personal information in the name and address section of a very simple application form for an English class. 
Identify prices, sub-totals, taxes and total on a sales receipt. 
Locate familiar words on a simple map to find a street. 
Identify dates and amounts on a pay stub. 
Check expiration dates on foods and drugs in order to decide whether to keep them or throw them away. 
Read a simple common sign to heed a rule or warning. (Stop. No parking. No smoking.)
Refer to a picture dictionary to understand a short shopping list of common daily items. 
Get the gist of an event by reading captions associated with photographs, such as for a child’s birthday party, a wedding or a retirement party.

W
Fill out the personal identification area of a simple change-of-address form with a few details (such as date, first and last name, address, postal code, phone number, and date of birth). 
Fill out the personal identification area of an application to join a language class or apply for a job (with assistance from an employer, administrative assistant, or instructor).
In a language class, complete a simple guided writing text about self by filling in blanks. (My name is _____. I am _______. I am from _______. I have _______.) 
Write answers to simple questions about immediate needs with assistance from a family member or settlement worker.
Complete a short message with appropriate phrases to thank a classmate, congratulate a co-worker, or wish a friend well (with assistance from another person or by referring to an example message). 
Write a 1 clause message to comment on a friend’s newly posted picture on a social networking site.
Copy names, addresses, and phone numbers from a telephone directory (either print or online). 
Copy selected information from signs and simple schedules (such as hours of operation of a store, or a work schedule) for personal use. 
Copy the company name, address, application deadline, and contact information from a simple job ad. 
Copy emergency fire instructions posted in a building.

Level 2

Listen to a client giving his/her 
license plate number and the 
name and title of a person he/she 
is meeting at a workplace 
reception desk. 
Listening Rubric



Request that the landlord fix a 
simple problem in an apartment. 
(Please fix my sink.) 

Get basic information about 
specials from a grocery store 
flyer. 

Write a 1 clause message to 
comment on a friend’s newly 
posted picture on a social 
networking site. 


Speaking Rubric

Level 3

L Listen and respond to an informal 
greeting, simple exchange and 
leave-taking when meeting a 
child’s teacher, a new colleague or 
a neighbour. 

Talk about simple activities of 
last weekend. Ask about a 
friend’s weekend. 

Read an invitation to a wedding 
or company event to find the 
time, location, address and RSVP 
details. 

Reading Rubric
Copy from a dictionary 
3 different definitions for the 
same word to learn the 
meanings. 


Level 4

Listen to a very short, clear 
weather report to use the 
information to decide what to 
wear. 
Watch this weather report and write down the temperature high and low and precipitation forecast for the city closest to you. Post the information on your blog.
Listen and respond to a friend’s 
simple, casual, familiar small talk. 
Listen to a friend or co-worker 
describing plans for the weekend. 
Listen to a discussion about 
household tasks to determine who 
will do what.
Follow simple instructions from a 
Writing Rubric
doctor to deal with a common 
ailment (such as the flu or a cold). 
Follow instructions for a simple 
recipe to identify the order of the 
steps. 
Follow directions to locate items 
in a room, on a map or in a 
diagram. (Can you get me the 
book? It’s in the middle cabinet, 
on the top shelf, on the right-hand 
side.) 
Follow instructions for a basic task 
at work, such as making a 
photocopy or cleaning a piece of 
equipment.
Listen to a short, simple 
commercial about a product or 
service to get the gist and enough 
information to decide whether 
the product is worth purchasing. 
Watch this TV commercial, from 1:28 through 1:58. In no more than 30 seconds, record what the message is and state your decision, with reasons, why you would or wouldn't buy the product.

Listen to an airport ticket agent 
telling a traveller that a boarding 
pass cannot be given because the 
flight is now full and explaining 
when the next available flight will 
be departing. 
Listen to an exchange between a 
sales clerk and a customer to 
determine the nature of the 
transaction.
Listen to a friend, colleague or 
classmate's story about shopping 
at a particular store to decide 
whether or not to shop there. 
Listen to a very short, clear 
weather report to use the 
information to decide what to 
wear. 
Listen to a brief description of 
topics to be covered in a course. 

Give a brief description of a 
typical day at home or at work. 
Beginning with "Every morning, I ...," record briefly what you do in the morning, afternoon, and evening. Then place the link from Audioboo or AudioPal on your blog.
Greet a neighbour, ask about 
his/her health, and talk 
about the weather. Extend 
the conversation by asking 
questions. 

Introduce a teacher or 
employer to a family 
member. Imagine that you left your USB key in school, and--surprise!--your teacher came to your door at 7 p.m.--how would you introduce your teacher to your family? Record your words, in less than a minute, on Vocaroo.com.

Leave a simple voicemail 
message for a friend, 
co-worker, or classmate.
(Hello, this is Maria. Please 
call me back. My number is…)
Give a short set of 
instructions on how to set an 
alarm clock, use a long 
distance calling card, or print 
a file from a computer. 
Give directions to a 
co-worker or classmate on 
how to get to the lunchroom. 
Request a room in a hotel and 
ask about services. (Is there 
parking? Is there a pool and an 
exercise room?) 
Respond to a warning about a 
simple bylaw violation. (Oh, I 
didn’t see the sign. Thanks for 
telling me.) 
Request a review of a paycheque 
because overtime hours were 
not included. 
Respond to an instructor's 
warning about handing in an 
assignment late. (I have a family 
emergency. Can I bring it next 
week?)
Tell a short story about a happy 
day. 
Tell a short story about a 
common activity (such as finding 
a job or an apartment). 
Give a brief description of a 
typical day at home or at work. 
Tell what happened (by 
narrating a brief series of 
events) in a short TV show.

Read a short news article (print 
or online) to get the details. 
Select an article from CBC News and take notes answering to W-H questions: Who, Where, What, etc. Post the details with a link to the article on your blog.

Use a bus or train schedule to
plan the arrival and departure
times for an upcoming trip.
Use a telephone directory (print
or online) to locate the closest
medical clinic.

Find an advertisement to match
a list of apartment rental
requirements. In Kijiji.ca, find three apartments for rent for less than $2,000 a month, including parking and locker, that are within 1 km to Don Mills Station in Toronto. List the information on rental, parking, and locker, with the totals, and identify which apartment is the most expensive and which is the cheapest.

Read a short notice from a bank
about a credit card renewal.
Read basic safety rules on a
workplace poster.
Read a short news article (print
or online) to get the details.
Use a simple statistical table
(print or online) listing place of
birth and number of people in
Canada to identify where most
immigrants come from.
Read a simple description of an
event or phenomenon and locate
a few concrete facts.
Read a simple description about
a company and locate a few
concrete facts (when it started,
what it does, how many people it
employs).
Use an online encyclopedia to
find relevant information for a
class project.
Read simple advertisements of
2 products to decide which
product to buy.


W Copy information about 
2 products or services from 
catalogues or online sources 
to see which has the most 
features. 
Check out kijiji.ca and follow the instructions above. Post your findings on your blog.

Write an invitation to a
family function, such as a
housewarming, graduation,
or birthday party.

Write a short personal note
to thank a host, friend, or
supervisor for lunch. You have just attended classmate Jordan's lunch at 1205 Forest Valley Rd, Tel. 416 225 5553, from 12 - 2 p.m., and enjoyed a feast of lobsters, roasted seaweed, Pepsi, and apple pie. In 140 characters or less, write a text message to thank Jordan for the meal.

Write an email to a friend
with a short update on what
happened last week.
Copy definitions from 2 or 
3 sources (such as online 
dictionaries or grammar 
websites). 
Copy information about 
2 products or services from 
catalogues or online sources 
to see which has the most 
features. 



Level 5

Listen to a short news report about 
an upcoming community event to 
decide whether to attend.
Based on this announcement, what are three of the activities at this picnic? How can one sign up? Would you like to attend? Write short answers on your blog.

Listen to a co-worker, friend
or classmate's likes and
dislikes regarding the
organization of an upcoming
social event to respond and
contribute ideas.
Listen to a phone message
from a medical receptionist
changing the date and time
of an appointment.
Listen to an exchange
between co-workers talking
about their preferences for
various work shifts and the
reasons for their preferences.
Listen to compliments to
determine whether they are
sincere.
Follow instructions on safety 
or security procedures at 
work. 
Follow directions to locate an 
office, school or tourist 
attraction on a map. 
Follow directions on using 
public transit given over the 
phone. 
Follow a teacher’s 
instructions for performing a 
mathematical calculation. 
Follow a pharmacist’s 
instructions on how to take a 
specific medication. 
Listen to a public announcement in a 
mall or department store about a 
special offer to decide whether or 
not to take the offer. 
Listen to a short demonstration 
about the features of a product 
(such as a home appliance) to 
decide whether it is worth 
purchasing.
Watch this video and write down three features about the microwave oven. State why you would or would not buy it, and submit your response on this form.

Listen to TV commercials about two 
different cell phone companies and 
compare their services to determine 
the best offer. 
Listen to a phone message from a 
co-worker asking about switching a 
shift to make a decision before 
returning the call. 
Listen to a public service 
announcement (such as one about 
the benefits of getting a particular 
vaccination) to decide whether to 
follow the recommendations. 
Listen to a short news report about 
an upcoming community event to 
decide whether to attend. 
Listen to a short explanation from a 
bank teller about different accounts 
to determine the advantages and 
disadvantages of each. 
Listen to a weather report to inform 
members of a work crew about a 
delay due to weather.

Describe symptoms to a 
pharmacist in order to get an 
appropriate medication. 
Your pharmacist says, "So, how can I help you?" Record your description of two of your symptoms, and place the link from Audioboo or AudioPal on your blog.

Give advice to a colleague about
taking a day off because he/she
is ill.
If your colleague is sick, what should they do? Or perhaps they should do nothing and wait for a call from the workplace? Record your advice, and place the link from Audioboo or AudioPal on this form.

Make a suggestion for a class to
begin or end at a different time.
Give reasons to support the
suggestion.
Give advice to a close friend on
how to deal with an unruly child.
Ask permission from a teacher to
hand in an assignment late.
Ask a colleague or fellow student
to help with a task. (Could you
empty the garbage? Would you
mind if I went first?)
Give advice to a colleague about 
taking a day off because he/she 
is ill. 
Make a suggestion for a class to 
begin or end at a different time. 
Give reasons to support the 
suggestion. 
Give advice to a close friend on 
how to deal with an unruly child. 
Ask permission from a teacher to 
hand in an assignment late. 
Ask a colleague or fellow student 
to help with a task. (Could you 
empty the garbage? Would you 
mind if I went first?) 
Give advice to a colleague about 
taking a day off because he/she 
is ill. 
Make a suggestion for a class to 
begin or end at a different time. 
Give reasons to support the 
suggestion. 
Give advice to a close friend on 
how to deal with an unruly child. 
Ask permission from a teacher to 
hand in an assignment late. 
Ask a colleague or fellow student 
to help with a task. (Could you 
empty the garbage? Would you 
mind if I went first?) 
Give advice to a colleague about 
taking a day off because he/she 
is ill. 
Make a suggestion for a class to 
begin or end at a different time. 
Give reasons to support the 
suggestion. 
Give advice to a close friend on 
how to deal with an unruly child. 
Ask permission from a teacher to 
hand in an assignment late. 
Ask a colleague or fellow student 
to help with a task. (Could you 
empty the garbage? Would you 
mind if I went first?) 
Give advice to a colleague about 
taking a day off because he/she 
is ill. 
Make a suggestion for a class to 
begin or end at a different time. 
Give reasons to support the 
suggestion. 
Give advice to a close friend on 
how to deal with an unruly child. 
Ask permission from a teacher to 
hand in an assignment late. 
Ask a colleague or fellow student 
to help with a task. (Could you 
empty the garbage? Would you 
mind if I went first?) 
Give advice to a colleague about 
taking a day off because he/she 
is ill. 
Make a suggestion for a class to 
begin or end at a different time. 
Give reasons to support the 
suggestion. 
Give advice to a close friend on 
how to deal with an unruly child. 
Ask permission from a teacher to 
hand in an assignment late. 
Ask a colleague or fellow student 
to help with a task. (Could you 
empty the garbage? Would you 
mind if I went first?) 
Describe symptoms to a 
pharmacist in order to get an 
appropriate medication. 
In a small group discussion, plan 
class party, a company open
house, or a birthday party for a
friend). Discuss different options
and come to an agreement.
Give a brief presentation about
a news event or incident.
Describe a minor car accident to
a police officer. 


Read a plain-language text 
about legislation relevant to 
own situation, such as 
employment standards, landlord 
or tenant law, or driving 
regulations. 
Compare the minimum wage across Canada's provinces. Using "more than" and "less than," write three sentences on your blog comparing your province's minimum wage with that of other places.

Read an email message or
letter from a friend
containing a discussion of
interests. Identify the likes,
dislikes and preferences
expressed.
Read letters to an advice
columnist in the newspaper
to decide whether you agree
with the advice given.
Here's a sample of an Aunt Aggie column. Submitting your answer through this form, give reasons in writing as to why you agree or disagree with her advice.

Read a workplace email
message about a company
fundraising event to decide
whether to participate.
Follow instructions on how to 
unclog a drain using a 
commercial product. 
Read an instructional text on 
the prevention and treatment 
of burns at home or in a work 
setting. 
Follow directions on how to 
navigate an alternative route 
during a road closure.
Use 2 bus or train schedules to 
plan a trip that involves a 
stopover or transfer. Locate 
departure and arrival times to 
coordinate the travel. 
Read a brochure about a training 
program to determine its 
suitability for one’s own needs. 
Read a memo posted in a 
workplace or institution giving 
information about a new policy.
Read a plain-language text 
about legislation relevant to 
own situation, such as 
employment standards, landlord 
or tenant law, or driving 
regulations. 
Interpret a simple chart to 
explain a familiar government 
process (such as how a law is 
passed). 
Read 2 or 3 movie reviews 
online to make a decision about 
which movie to see. 
Use an online resource (such as 
an occupational database) to 
find key information about own 
occupation or target occupation 
in Canada. 


Write a paragraph for a class 
newsletter to inform readers 
about a new or useful service in 
the community (such as a new 
language class, community 
centre, childcare centre or food 
bank). 
Follow the above instructions carefully, and post your write-up on your blog.

Write a formal invitation for
a group function (such as a
company picnic, BBQ or
potluck).
Write a letter or email to a
friend to describe feeings
about a new home town,
English class or job.
Write a short personal
journal to share with a
teacher or class. 
Take notes from a 
pre-recorded telephone 
message (such as a company 
message about job openings, 
a message about a store’s 
location and hours of 
operation, or a message 
detailing a bus or train 
schedule). Include details for 
personal use. 
Take notes from an 
advertising flyer on products, 
features, prices and retail 
locations to inform shopping 
decisions.
Scan through at least three flyers online, take notes on three best deals for this week, and submit your answers through this form.

Write a note to an insurance 
company to cancel or change a 
policy and to request a refund. 
Fill out an application form for a 
car rental or driver’s license. 
Fill out an accident report form 
at work. 
Write a paragraph to report a 
factual event or incident, such 
as an accident, a workplace 
incident or a burglary. 
Write a paragraph for a class 
newsletter to inform readers 
about a new or useful service in 
the community (such as a new 
language class, community 
centre, childcare centre or food 
bank). 


Level 6

Follow instructions on how to 
treat a burn or stop bleeding 
from a medical practitioner 
on the phone (such as a 
health information line). 
Do this exercise and post on your blog the steps listed as well as the link to the exercise.

Listen and respond to a
friend’s reason for cancelling
a dinner date.
Listen to a classmate’s
reasons for not being able to
complete his/her part of a
group assignment on time
and make inferences about
unstated reasons for not
completing the work.
Listen to a manager
apologize to employees for
having to cancel the annual
staff party.
Follow instructions on how to 
treat a burn or stop bleeding 
from a medical practitioner 
on the phone (such as a 
health information line). 
Follow instructions for 
writing an essay. (Take notes 
while doing the research. 
Write an outline after you 
have done the research.) 
View an instructional video in 
a workplace training session 
to respond with appropriate 
actions in the follow-up 
training activities.
Listen to a public transit 
announcement asking passengers to 
use recycling bins in subway 
stations. The following video contains a public announcement from 1:09 - 1:27. List in your answer the flight number, destination, and gate number mentioned in the announcement.
Listen to a phone pitch from a 
telemarketer to identify the offer 
being made. 
Listen to 3 commercials for exercise 
equipment to decide which would be 
the most useful piece of equipment 
to buy. 
Take simple routine food orders on 
the phone or at a drive-through. 
Listen to a short briefing about a 
class project to pass on main ideas 
and essential details to a team 
member who is absent. 
Listen to a presentation on nutrition 
given by a registered dietician to get 
information about healthy food 
choices. 
Listen to information from a 
pre-recorded message on 
professional development training 
available at a particular institution. 


Make indirect requests and 
suggestions. (I wouldn’t do that 
if I were you; You might want to 
reconsider; I don’t think 
smoking is allowed here.) 
Indirect requests are often used to enhance politeness. Think of three terrible habits that are dangerous to one's driving or health. Record your indirect suggestions on Audioboo or AudioPal, and place the link on your blog, together with this question.

Carry on a short, routine
conversation with an
employer or professor about
work or school.
Introduce a guest speaker to
a class.
Apologize to a co-worker for
a mistake made.
Decline an invitation to a
social event. Apologize and
give a reason for declining.
Call to make an appointment
with a professor or dentist.
Give instructions for using a 
bank machine to a friend. 
(Sign the cheque before you 
put it in the envelope.) 
Give instructions to a 
co-worker on what to do if 
the fire alarm sounds. 
Give instructions to a friend 
on how to set up an account 
on a social networking site. 
Give instructions to a 
classmate on how and where 
to find reference materials in 
the library or online. 
Make a suggestion in a workplace 
or school setting and present 
possible consequences if the 
suggestion is not followed. (You 
should wear gloves to handle 
that. You might cut your hands.) 
Request a raise from an 
employer and provide persuasive 
arguments as to why it is 
deserved. 
Make indirect requests and 
suggestions. (I wouldn’t do that 
if I were you; You might want to 
reconsider; I don’t think 
smoking is allowed here.)
Phone a community centre to 
obtain information about 
available programs. Relay the 
information to someone else and 
give recommendations. 
Answer questions about 
educational background, work 
experience and skills in a panel 
interview. 
Describe the chef’s special and 
answer customers’ questions in a 
restaurant setting. 
Give an informal presentation to 
classmates or colleagues to 
share information about the 
process of applying for Canadian 
citizenship or for a student loan. 


Read and follow instructions 
and warnings on a label for a 
common chemical product 
(such as cleaning products, 
paint thinner) used at home 
or at work. 
Leave a short but adequate voicemail about the Precautions and First Aid procedures related to this product. Place the link from Audioboo or AudioPal on your blog.
Read an invitation to a 
fundraising event to decide 
whether or not to attend by 
reviewing purpose, 
formality, details about the 
occasion and expectations of 
participants. 
Read an email message in 
which a friend or family 
member apologizes for a 
remark or incident that may 
have been hurtful and 
explains the reasons for the 
inappropriate behaviour.
Follow security instructions 
and safety regulations at 
work. 
Read instructions on 
submitting an application for 
post-secondary study and 
follow the steps in the 
correct order. (Before 
submitting your application, 
ensure that you have your 
academic transcript and 3 
reference letters. Within 3 
weeks of an offer of 
acceptance, submit payment 

for the first installment.)
Read a cover letter for a job and 
determine the applicant’s 
interest and suitability for the 
position. 
Read product specifications to 
determine suitability (such as an 
appliance’s specifications and its 
suitability for the size of your 
family). 
Find 2 courses of interest in a 
course calendar for an adult 
education institution. 
Locate information about used 
merchandise on 2 or 3 websites 
to find the best deal on an item 

needed. 
Read a short health or business 
report or a current news item. Go to www.news.google.com and pick out one interesting news article to read. Then write in 20 words or less what it's about. Answer Who, Where, What, Why questions before writing your answer. 
Read and interpret a graph or 
table showing crime data over 
time to offer a general opinion 
about crime rates. 
Read about a familiar health 
problem in 2 different online 
sources. Compare the 
information and consider the 
recommendations. 
Read a course outline (for a 
non-language course) on a class 
homepage. Based on the 
outline, determine how much 
work will be required, how 
grades will be determined and 
how strict or relaxed the course 
will be. 

W
Write a personal message to 
cancel an appointment. 
Express inability to keep the 
appointment, disappointment, 
and offer an apology. 
Write a personal message to 
thank someone for a special 
gesture or to congratulate a 
friend who has just had a 
baby. 
Write a letter or email of 
appreciation to a teacher or 
colleague who has provided 

support.
Write a personal message to 
cancel an appointment. 
Express inability to keep the 
appointment, disappointment, 
and offer an apology. 
Write a personal message to 
thank someone for a special 
gesture or to congratulate a 
friend who has just had a 
baby. 
Write a letter or email of 
appreciation to a teacher or 
colleague who has provided 

support.
Write to inform a company that 
a product did not work and ask 
for a refund. 
Write a message to accompany a 
job application form. Express a 
desire for the job, provide 
contact details, and refer the 
reader to the attached 
application form. 
Write an email to a supervisor 
asking permission to work from 
home next week. 
Fill out a job application form or 
complete a medical history form. 
Imagine that you're at a clinic with a close relative. Fill in this form on behalf of your relative, and copy it over to your blog when you have finished. Remember to publish it.
Write a description of a process, 
such as applying for an academic 
program or a job. 
Write a description of the 
impact that a significant person 
has had. 
Write a comparison of a 
company’s services with those 
of a leading competitor. 

Level 7

Listen to information about Canada 
and make inferences about the 
characteristics of Canadian culture 
in comparison to other cultures. 
Watch this video and list 2 things you agree with and 2 things you would comment on. Post your answers on your blog.
Follow detailed shipping
instructions from a customer
on the phone. Listen to the recording, and list 3 things to do, 3 things not to do, and the Ship To information.
Follow detailed directions on
how to get to a job
interview.
Follow detailed instructions
on how to complete a class
project.
Listen to a safety expert
describe procedures for
handling dangerous materials
in the workplace to
determine appropriate
action.
Listen to orders from law
enforcement officials (such as a
police officer, judge, parking
enforcement officer, customs
official).
Listen to a detailed reminder to
complete a specific series of
workplace tasks before a deadline.
Listen to 2 or 3 short movie reviews
to decide which one to see.
Listen to information about services
in the community (such as transit,
library or entertainment schedules)
to relay the information to someone
else.
Listen to information about Canada
and make inferences about the
characteristics of Canadian culture
in comparison to other cultures.
Listen to an informal talk on a
general interest or
occupation-specific topic to learn
new ideas and information.

Leave a telephone message 
for a friend with details 
about an upcoming 
community event and 
directions to the location. 
Check out this poster and leave a voice message for your friend Sandra to see if she's free to go with you. Place the link from Audioboo or AudioPal on your blog.
Express appreciation to a
child’s teacher for his/her
efforts during the year.
Speak to a supervisor about
dissatisfaction with a work
schedule.
Introduce a guest at a small
community meeting.
Leave a telephone message
for a friend with details
about an upcoming
community event and
directions to the location.
Give instructions to a
family member on how to
assemble a piece of
furniture.
Give instructions on how to
use specific functions on a
computer (such as creating
a table with merged cells
or using formatting
features).
Give instructions to a new
colleague on what to do if
there is a minor chemical
spill.
Give instructions to a
classmate on how to
research information on the
Internet for a class
presentation.
In a parent-teacher interview,
express concerns about a child's
performance.
Give feedback to a fellow
student on a class assignment.
Provide advice on how to
improve the grade.
Give a detailed suggestion on
how to solve a problem or make
an improvement at work.
Use persuasive arguments to
discourage someone from
engaging in illegal or dangerous
activities, such as drinking and
driving or using drugs.
Discuss a medical condition with
a doctor or other medical
practitioner, providing details
about symptoms, frequency of
occurrence and severity.
Participate in a small, informal
meeting of a movie club and
express opinions and feelings
about the movie being
discussed.
Participate in a union meeting
to discuss workload, wages and
working conditions.
Give an update at a staff
meeting on expected changes to
employee benefits.

Read a complaint letter from a 
customer or client to determine 
appropriate action. 
Based on this letter, leave a note for your boss listing what the complaint is about and what should be done, if anything, about it. Post your note to your blog.

Read a letter or email from a
co-worker conveying feelings
about some bad news or
expressing disappointment
about not getting a
promotion.
Read a letter from a family
physician announcing that she
has accepted an offer for a
new position and requesting
acceptance and support for
the recent medical school
graduate who will be taking
over the practice.
Read an email from a friend
conveying opinions about a
current event or social issue
to decide whether to agree or
disagree.
Read and follow instructions, 
including diagrams on how to 
assemble a piece of furniture 
or equipment. 
Read and follow instructions 
on how to remove a computer 
virus and prevent further 
virus infection. 
Read and follow instructions 
on how to conduct a 
moderately complex science 
experiment. 
Read a complaint letter from a 
customer or client to determine 
appropriate action. 
Obtain information from public 
health advisories, municipal 
notices, violation notices, or 
community newsletters and 
bulletins. Decide on action for a 
personal or family health 
concern. 
Scan a course calendar (either 
online or in print) to locate 
eligibility requirements for a 
particular program, its start date 
and any pre-requisites. 
Read a workplace performance 
review to determine how 
successful the employee has 
been in meeting objectives and 
what areas require improvement 
over the next year. 
Read and paraphrase a short 
research report for an academic 
assignment. 
Interpret a chart of tasks (such 
as a Gantt chart) in a work plan 
for a group project to 
understand the sequence of 
steps. 
Access and read coverage of a 
current event on several news 
websites to compare coverage 
of the event. 


Write 2 or 3 paragraphs to 
compare the education system 
or election procedures of 
2 countries for an academic 
preparation course. Add a 
paragraph expressing a 
preference for one or the other 
and give reasons. 
Follow the above instructions carefully, and post your write-up on your blog.

Write a personal note of
sympathy to someone who
has experienced a loss.
Write a note to a supervisor
who is ill. Express best wishes
for a quick recovery, and
offer to assume extra
responsibilities if needed.
Write an email to a colleague
or work team expressing
satisfaction at the successful
completion of a project.
Explain why it was successful
and the positive impact it
will have. 
Take notes while listening to 
tenant rights information 
from a pre-recorded public 
information line. 
Take notes from online 
sources about the details of 
an ailment or condition to 
discuss with a doctor. 
Write an outline to trace a 
sequence of events in a 
history text to increase 
understanding. 
Take notes during a short 
workplace presentation and 
then write a summary for a 
co-worker who missed the 
presentation. 
Write a short letter to express
concerns about an issue at a
daycare centre.
Write a formal letter to an
academic or work supervisor to
request a leave of absence.
Write an email to a government
representative to request a
needed service or item in the
community, such as an off-leash
dog area, traffic lights, or play
equipment in the park.
Google for the name and email contact of your municipal councillor, and draft a brief email giving two or three reasons for the request.

Fill out an application for a postsecondary
educational institution
or an application for a student
loan.
Complete an incident report
form, including a narrative about
the incident.
Write a message to a friend to
inform him/her of the procedure
for becoming a Canadian
citizen.
Write 2 or 3 paragraphs to
compare the education system
or election procedures of
2 countries for an academic
preparation course. Add a
paragraph expressing a
preference for one or the other
and give reasons.
Write a brief production report
on work stoppage times and
reasons.

Level 8

Watch a televised speech by the Prime 
Minister or another politician to share the 
main points and specific details with 
someone else. 
Listen to formal and informal
condolences from friends and
acquaintances and identify
the level of formality to
respond appropriately.
Listen to a co-worker
discussing a colleague's
abrupt departure from the
company to interpret the
speaker’s attitude.
Listen to a co-worker
discussing a workplace
experience to predict what
will be said next based on
the content and tone. 
Follow instructions from a 
technical assistant on the 
phone to resolve a simple 
computer software issue. 
Listen to detailed oral 
instructions from a supervisor 
about a familiar but complex 
process. 
Follow instructions to register 
for a college or university 
course. 
Listen to a teacher or supervisor 
evaluating someone’s performance. List 
specific details, suggestions and advice 
for future reference. 
Listen to warnings about door-to-door 
salespeople to identify the best ways of 
dealing with them. 
Listen to public announcements 
containing extended warnings and 
recommendations to evaluate them. 
Listen to a presentation in a semi-formal 
community or workplace meeting to take 
notes for future use. 
Listen to a class presentation to take
notes of the main ideas and supporting
details in order to prepare for an exam.
Listen to this audio clip, and outline using logical main points as well as sub points.

Watch a televised speech by the Prime 
Minister or another politician to share the 
main points and specific details with 
someone else. 
Listen and identify facts and opinions in a 
conversation between several people 
about a controversial social issue (such as 
gambling, censorship, budget priorities) 
to determine own position on the issue. 

Express sympathy, comfort, 
and reassure a friend who is 
going through a difficult 
time. 
Express sympathy, comfort,
and reassure a friend who is
going through a difficult
time.
Answer the phone in a
professional manner and
respond to non-routine
requests for detailed
information about products
or services.
The customer who just bought your top-of-the-line smart phone wants to know how to use it as a mirror for grooming a pet dog. Because there are other customers waiting on hold, you have no more than 2 minutes to give your advice. Place your chirbit.com audio link on this form.

Speak with a co-worker to
resolve a conflict.
Reassure a customer that
his/her order will arrive on
time.
Give detailed instructions to
movers about packing,
loading and shipping items.
Give detailed, multistep
instructions to a student on
how to conduct a science
experiment.
Give instructions on how to
send a text message on a
cell phone.
Give instructions to a
co-worker on how to process
sales, handle merchandise
returns, or operate a cash
register.
Explain a problem with a new
program, machine, or procedure
at work and present a detailed
solution.
Respond to a customer
complaint, providing various
suggestions to resolve it.
Propose extending a deadline for
a class assignment and give valid
reasons for the change. 
Participate in a performance 
review with an employer or 
instructor. Provide detailed 
information about successes 
achieved during the year. 
Participate in a class debate 
about a controversial issue. 
Express opinions, doubts, and 
concerns. Qualify opinions, and 
oppose or support the opinions 
of others. 
Give a researched presentation 
on a social system or political 
process for a class or course. 

Read a letter to the editor about 
a proposed law to identify the 
writer's point of view. 
Read a politician’s blog post
about a current issue, and
infer point of view and
political inclination to agree
or disagree with the views
expressed.
Read a letter from a city
bylaw department notifying
of a neighbour’s complaint to
determine how to respond.
Read a workplace policy
manual to determine how to
address a customer’s
complaint.
Follow multistep instructions
to program a common
appliance or other small
electronic item.
Read and follow instructions
for performing
cardiopulmonary
resuscitation (CPR) to
prepare for a first aid
certificate test.
Read and follow health
regulations for workplace
food storage procedures to
avoid problems such as
spoilage or
cross-contamination.
Read a declaration of rights and
responsibilities to be able to
explain them to a client, patient
or student.
Access and interpret online
tables (such as those for child
support or taxation) to
determine or inform others
about eligibility or payments
based on a financial situation.
Read the Material Safety Data
Sheet (MSDS) of a new workplace
product to identify hazardous
reactions and emergency
procedures.
Read a letter to the editor about
a proposed law to identify the
writer’s point of view.
Interpret a chart on average
income in Canada based on
family type to inform others
about conditions in Canada.
Compare the incomes of couple families and lone-parent families over a five-year period, and make a short Audioboo.com recording of your advice to a grade nine class based on your findings. Submit the audio link on this form.

Locate and use an online source
(such as the Statistics Canada
website) for accurate Canadian
demographic statistics.
Read and interpret workplace
charts (such as patient health
status chart for nurses or
equipment maintenance charts
for technologists) for use in
one’s own occupation.

Take notes while listening to 
a presentation on a familiar 
academic or work-related 
topic. 
Write an email message to a
co-worker or classmate to
express dissatisfaction about
the outcome of an assigned
group task and express hopes
for a better outcome on an
upcoming task.
Write an appropriate note or
letter to explain and attempt
to resolve a minor conflict
(such as making a remark
that may have hurt or
offended someone).
Write an email to a
supervisor to clarify a
disagreement with a
colleague. Explain how the
conflict has been resolved.
Record details of a recipe
while watching or listening to
a cooking show and use the
notes to write accurate,
organized steps for own use
and to share with friends. (Massaman curry; Chirbit audio)
Take notes (for later use)
while reading a detailed
online text about how to
re-image a computer.
Take notes while listening to
a presentation on a familiar
academic or work-related
topic.
Summarize the main ideas in
a text for a class assignment.
Write an email to fellow
students working on a group
project. Describe the work
completed so far and any
specific problems encountered,
and make a recommendation for
what should happen next.
Write an email to a team leader
explaining why there is a need
for another person on the team.
Write a résumé and formal cover
letter to a human resources
manager in response to a job
advertisement and request an
interview.
In this form, submit your response to this ad: STORE GREETER NEEDED - URGENT! Exp min. 1 yr. Must love pets. Send application to: Ms. Pushpa, Meowow Concepts INC. Email: hrm@meowow.ca

Write a brief report to a
supervisor to inform him/her
that a piece of equipment is not
working properly.
Complete paper-based or online
job application forms of any
length.
In a paragraph, describe
information in a statistical table
listing average incomes of
Canadians by family type.
Introduce the paragraph with a
general topic sentence, and
then support it with details
drawn from the table.
Write an essay for an entrance
exam to a post-secondary
institution. Take a position on
an issue and develop the
position into the essay, with
reasons for the position.


LHS form
MS form
LISTN Classroom Assessment Toolkit
Assessment Task Planning Booklet

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